Pick & Pack Process

From the outset we identify the essential activities to meet Customer’s ongoing requirements in connection with delivery of a promotion, campaign or ongoing activity. The programme is generated internally to be devised in conjunction with the brief from the customer. This creates an internal process which is captured, acted and reported upon in our systems.

Understanding the conception is an essential part of the fulfilment. The ability to react decisively at a moment’s notice will essentially depend on the understanding gained in the planning stages of the service to be applied. Customer contacts and SLAs are established and a profile of the work to be undertaken is drawn up.

This following points identify the interaction between D3 and the customer

• Identification of time scale/costs for the whole project
• Supplier contracts and schedule of deliveries ex works
• Logistics planning and related cost profiles
• Account Management Schedules
• Schedule of planned meetings
• Content and levels of reporting
• Stock Control and alert planning

Communication schedule:

• D3 Direct to Customer
• D3 Direct to Suppliers
• D3 Direct to destination and distribution points
• D3 Direct to third party providers of special equipment or service

Customers can log onto our systems to check an order status and current stocking levels 24/7.

Minimum or zero stock alerts can be set, automatically generating an email preventing outages and to prompt reordering

Services we provide: